There is no universal response for institutions in higher education on how to handle the continuity of education during the radical transformation all across the world during COVID-19. The study identified that the students largely view ERT as inferior compared to traditional classroom teaching. Moreover, the students claimed both lack of social interactions with peers and inability to seek academic support as the primary reasons. More information is available in the Scopus-indexed open access journal “International Journal of Information and Education Technology”. The full paper will appear in Volume 12, Issue 7.